Client Services Phone Representative

10:52 a.m.

Empresa*: Efficiency 
Requiere Contratar: Client Services Phone Representative

Género*: Ambos géneros

Edad o rango de edad*: 20 a 28

Grado académico requerido*: Estudiante Universitario

Requisitos o datos del empleo*:
  • 1+ years of inbound/outbound phone customer service or customer care experience
  • 1 year in Business Administration or Marketing
  • Exceptional English skills, both verbal and written
  • Some college education preferred
  • 30+wpm
  • Highly organized with superior attention to detail
  • Thorough knowledge of Outlook and a general knowledge of Excel and Word
  • Overall knowledge of Adobe products is a plus
Core Competencies:
  • A positive, team-oriented personality
  • Building collaborative relationships
  • Excellent attendance
  • Initiative
  • Contact clients on outstanding cases via both phone and email communication.
  • Establish, maintain and foster good working relationships with each client. Build client's trust and confidence by providing timely, accurate and superior service.
  • Answer inbound calls from clients.
  • Uphold Hunter Warfield's brand image when speaking with clients.
  • Establish and maintain good working relationships with internal departments. Build trust and confidence with those involved.
  • Consistently exceed client expectations, SLA deadlines and provide superior customer service.
  • Utilize CRM to manage, track and monitor workload.
  • Accurately record all client correspondence in CRM.
  • Team goals must be met along with individual goals





Ofrecemos*:
  • $666.00 base + $34.00 de bonificación de ley + $400 bono
  • potencial en base a productividad.
  • Law Benerfits
  • Overtime pay
  • Belong to a recognize company
Salario*: $666.00 base + $34.00 de bonificación de ley + $400 bono potencial en base a productividad. Law Benerfits

Horario laboral*: Lunes a viernes de 7 a.m. a 4 p.m.

Fecha de inicio*: Inmediatamente

Duración del contrato*: Indefinido

Tipo de trabajo*: Tiempo completo

Departamento*: Guatemala

Ubicación de la empresa (localidad)*: Zona 14



Aplicar por los siguientes medios*: Correo electrónico, Entregar papelería personalmente
Nombre del Contacto en la empresa: Lucía
Email*: reclutamiento@efficiencygt.com
Teléfono:
Fax:
Dirección y horario para entrega de papelería: 20 c 5-65, z 10 Edificio Codecafe 4 nivel, de 8 a 1 y 2 a 4